Webspace of Eric Brodeur

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Tag Archive: RAID

Apple logoTaking a break from CalDigit we decided to try the Apple RAID card on Finding Gauguin. Everything was working well until a crash or two (Final Cut Pro and/or faulty system memory) caused a fault with the RAID card.

The Apple RAID Utility indicated the drives were OK (green status dots) but the Volumes and RAID Sets were yellow. The active controller Task was Initialization Suspended with a red dot. Considering the array was already initialized and running the error didn’t make much sense. More confusing was the inability to remove the error and resume initialization.

After some digging at Apple Support (I really should read a product manual from time-to-time) I stumbled upon a hint which ultimately resolved the problem.

The Events log has a colored dot next to each entry: green, yellow or red based on severity. These must be manually cleared to get things moving again. I selected all of the events and clicked “Clear” which changed the initialization task from Suspended to Initializing.

Click for larger image.

Click for larger image.

We continued editing while the RAID initialized and a few hours later the status reverted to green dots. These are technical specifications of the Apple RAID card for future reference:

  • Mac Pro 8-core (2009 model)
  • Apple RAID card
  • Firmware version E-1.2.2.6
  • Hardware revision: 2.00
  • Driver version: 70
  • Expansion ROM version: 0018

Locate your Caldigit RAID adapter logs

Apple logoPart way through shooting “Bedrooms” we had a CalDigit RAID card flake out on us. Fortunately no data was lost but the alarm beep wouldn’t stop.

Through Melrose Mac, we got in touch with a tech at Caldigit who had us update software drivers and review settings. Apparently he was baffled about the beep with no corresponding error message (or failure) so he FedEx’ed us a replacement card. No problems since.

During the process we learned that detailed log files can be found in the following folder on your Mac:

/lbrary/startup items/rgx

Although I’m always wary of third-party adapter cards I was pleased and impressed with the speed and effort displayed to resolve our problem. Props.

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