Webspace of Eric Brodeur

Perspectives on storytelling and digital cinema technology

Category: Windows

Replacing drives inside a Lacie BigDisk

I've got an old Lacie BigDisk lying around which was rendered useless when the internal Fujitsu drives failed to spin up. This morning I decided to re-populate the Lacie with two Maxtor PATA drives.

The drives must be jumpered as Master and Slave. They mounted immediately but only as two distinct volumes, not spanned as originally shipped. This will work fine for my needs but if you want to span them as originally configured by Lacie, you'll need a utility from Oxford Semiconductor.

Take a look at these posts from wwward and Prune's Blog for photos and more details. If you have trouble finding the software mentioned (i.e.: uploadergui.jar) visit my Downloads page.

32-bit software on 64-bit Windows

Windows logoThis morning I decided to read-up about running 32-bit software in 64-bit versions of Windows (XP, Vista, and 7).

This article in the Microsoft KnowledgeBase describes it quite clearly for Windows XP and Windows Server 2003. The same should apply to Vista and Windows 7.

In summary:

  • All 16-bit applications (such as program installers for 32-bit apps) will not work in 64-bit mode
  • Most 32-bit software will run properly – perhaps with a performance hit or mild improvement
  • 32-bit drivers will not work in 64-bit
  • 64-bit Windows is designed to ignore 32-bit drivers should they somehow get installed

What are the advantages of 64-bit versions of Windows? Some performance improvement and the ability to access RAM up to 32 TB (instead of 4 GB). Keep in mind that 32-bit applications are still limited to 4 GB of addressable memory, even on a 64-bit system.

Windows logoUntil a few days ago one of my clients was happily using a Microsoft Access database which resides on a Windows file server. As of yesterday he was unable to open it due to the error:

This file is located outside your intranet or on an untrusted site. Microsoft Access will not open the file due to potential security problems.

Although a Microsoft KnowledgeBase article provides some advice it didn't resolve the problem. A Google search revealed someone else experiencing this but "after tweaking their IE8 settings," the problem persisted.

IE8 was not installed during my site visit a few weeks ago but it was worth checking – I remoted in. Sure enough, IE8 and a corresponding security update were installed. After a quick uninstall and restart the problem was solved.

I find it disturbing that Internet Explorer browser updates are still interfering with system-wide security settings and breaking software that was otherwise working properly.

Windows logoIt seems that only rare and obscure software glitches come my way.

Attempting to Compact and Repair a Microsoft Access 2002 database I received an error that “TempMSysAccess objects” already exists. In true Microsoft form there was no further explanation if the Compact/Repair operation had aborted-due-to-error or completed-with-warnings.

The error refers to an internal table used by Access and is hidden by default. Enable it via Tools / Options / View and “Show Hidden objects” and “Show System objects.” Delete the table and you’re good to go.

Solution found here.

Tape backup – don’t bet your life on it

Backup tape The final presentation at last night’s Tapeless Workflow seminar at the Editors Guild was a discussion of tape backup. Yes, there were chuckles about the irony of a “tapeless workflow” which still requires tape media.

Melrose Mac was touting the merits of LTO-4 tape backup and underscoring its importance for securing production insurance, however I felt that LTO was presented as a near flawless mode of backup.

Unfortunately, it’s not.

Don’t Bet Your Life On It

During the course of my 17-year career building and managing server networks for large and small organizations I have implemented high-capacity backup systems on Windows and NetWare servers (remember them?) using many tape formats: DAT, 8mm, DLT, and the latest LTO.

Despite the lifespan claims of tape media, practical experience has shown me that tape backups are unreliable.

Any time I needed to restore data (for real) the tape backup system didn’t perform. Backup software would complain the catalog was corrupt. Tape media would become unreadable despite previous use.

A few weeks ago I attempted to restore data from an LTO-3 tape which was used 18 months ago – no luck – ARCserve informed me the tape was unreadable. This is what occurs most often despite the vendor, quality, price, format or tape media being used.

I’m guessing the LTO tape (which was created in a different [and defunct] drive) wasn’t readable in the newer unit – so much for standards. Considering that equipment is constantly changing you can’t risk unreadable media when equipment is upgraded.

Parting Thoughts

Regardless, tape is critically important to your backup strategy but is only one component. Suggestions:

  • Create at least two copies on tape and external hard drive using media/device from different vendors.
  • Fully restore them once a year and create new backup media.
  • Rotate your media using a Grandfather, Father, Son scheme.
  • Never be without multiple full and incremental backups spanning weeks, months, years.
  • Securely store the media in different buildings, campuses, even cities.

This is my experience and, of course, your mileage may vary.

Other Options

Melrose Mac recommended a system from Cache-A which is plug-and-play and writes data in TAR (tape archive) format. Using TAR may eliminate software glitches such as corrupted backup catalogs due to software version differences (i.e.: ARCserve, Retrospect, etc.).

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