Archive for the 'Blackberry' Category

Oct 31 2007

Why the phone with an i?

Published by Eric under Blackberry, Nokia & Symbian, iPhone

iPhone keyboardThe last post mentioned my impending purchase of an iPhone instead of the Nokia N95. I’ve got another post coming with very practical reasons why the N95 is ahead of its time in the U.S. market.

Until then I’ll share my single most important reason for going iPhone over N95: keyboard.

I bought my E61 to replace my BlackBerry 7100t because I couldn’t stand the SureType keyboard. SureType works great if you’re using common dictionary words but it was slowing me down for my needs. Since then my E61 Qwerty keyboard has racked up mileage for web surfing, email, and SMS.

All the killer features in the world don’t matter a bit of they don’t fulfill your needs. For me, a keyboard is a necessity above all else.

iPhone’s virtual keyboard is going to take some getting used to but at least it’s got one. The N95’s method of entry, predictive T9, is a real deal breaker. Lest we not forget, the idea here is convergence - not multiplicity.

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Oct 09 2007

Switching to AT&T Wireless ain’t easy to do - part 4

Published by Eric under Blackberry, ISP

AT&T logoThis post is one of a series. Get up to speed:

The telephone reps at AT&T were right: pricing at retail stores varies in more ways than one.

My wife looked at a BlackBerry Curve and was told it would cost $180 after a $100 rebate. Interesting, because the price is $200 after rebate from the AT&T web site. Likewise, he quoted the BlackBerry Connect plan as $45/month and on-line it’s $50.

As I wrote this, I challenged an on-line AT&T rep as to why the pricing varies from ‘net to phone to retail store? The reply: “that’s how ATT has it set up.”

I wonder what the FTC would say about this?

In any event, in Part 3 I mentioned how you can get any device at a discount with new activation. It’s true. Direct from Nokia, the U.S. spec N95 retails for $750 unlocked. I can buy it from an Internet merchant (hint: rhymes with NobleJanet), with new AT&T activation, for $450. How about an unlocked E61i for $260? We’re talking discounts of around 40% for unlocked devices that are better than those offered by AT&T.

What about product support? The particular merchant I was speaking with got approval from AT&T to offer these phones with new activation. You may not be able to walk into a retail store with “how do I…?” questions about an N95 but the device will work and make phone calls out of the box.

There are reasons, probably even good ones, for why AT&T pricing varies depending on the outlet you buy from. However, I’m not sure customers are accustomed to this “fluid” pricing model for phones and plans. I’m certain the prices offered by Verizon Wireless are the same wherever you go and if someone is activating with AT&T they’re probably coming from Verizon.

I’m left wondering if AT&T is doing the right thing or not but I’ve learned that getting the best deal requires asking many questions and doing some legwork. I’m not sure it should require this much effort but that’s a topic for another day.

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Sep 28 2007

Nseries party in LA and who should buy the Nokia N95

Nokia knows how to throw a party; the booze was flowing and food was everywhere. I’ve never seen so many N95s in one place and not just the demo units but the ones brought in by guests. Getting a chance to talk with Nokia staff was the best part of the evening and I learned a few things about the U.S. launch.

Nokia isn’t responding to Apple’s launch of the iPhone. They’ve been planning a U.S. campaign for years and it seems the tall ivory towers at Nokia HQ were the cause for delay. It was largely an analysis and numbers game compared to Apple’s “innovation at any cost” strategy.

Nokia USA exec Bill Plummer thanked the crowd for being early adopters and spreading the word about Symbian. He went on to say, and it was mentioned by other Nokia staff and users, that the Nseries devices are for content-creators compared to the iPhone’s position of content-consumption. After witnessing the capabilities of the N95 I’d agree, but the “creator vs consumer” comparison changes based on the context.

Who, exactly, is creating this content with the Nseries and are they willing to spend $500 to $700 to do so? I have an unlikely, but perfect, target customer and it’s not college kids or aspiring YouTubers.

One word: parents.

It’s not always possible, or convenient, to have a still camera and camcorder lying around for capturing those spur-of-the-moment childhood memories but a mobile device is always at hand. The N95 grabs those memories with a 5 megapixel still camera and can capture full-motion video. It may not be HD but neither is my Digital8 camcorder.

What about the N95’s other multimedia features?

How better to silence an upset child than playing their favorite movie. I keep Pixar’s Cars and The Incredibles at the ready on my E61. I also load up on still photos because my son loves seeing his grandparents.

Movies and photos not doing the trick? Load up an educational game (a la the resurrected N-Gage gaming platform) to keep your child occupied while you wait in the pediatrician’s office.

What did I forget?

Phone-to-phone videoconferencing at a moment’s notice, wherever you are. Save money on your mobile bill with the N95’s built-in VOIP (a la Truphone or Gizmo) or the soon-to-be-released Skype client. Use the built-in GPS receiver and Maps application to find your way. Sync your calendar and address book. Read your e-mail.

Parents spare no expense for their children especially when it comes to taking photos and video. Is the ability to watch movies, videochat, have GPS, and use VOIP worth the N95’s $700 price tag? Let’s see what separate devices would cost you.

  • 5 MP still camera: $250
  • Camcorder: $500
  • Video iPod: $250
  • Portable GPS: $350
  • VOIP phone: $150
  • Total: $1,500

The N95’s feature set is leaps and bounds ahead of the competition and $700 is a bargain compared to buying separate devices. Dad and mom can have their own N95 for less than one set of cameras, portable GPS, etc. Some people don’t like an “all-in-one” device but the overall convenience and capabilities outweigh the negatives.

I almost forgot to mention the N95 can make an ordinary phone call.

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Sep 11 2007

Can Symbian devices really do it better than the iPhone?

Published by Eric under Blackberry, Macintosh, Nokia & Symbian, VoIP

Symbian logoApparently Nokia’s fan base turned on its head when Apple released the iPhone. I suppose Nokia thought itself the undiscovered flower of the mobile world…the Apple of mobile devices as it were. When the iPhone dropped, so did Nokia’s jaw when they discovered the ship had sailed.

Perhaps the iPhone doesn’t do anything more (some would say less) than a Nokia (or Windows Mobile) device, but it does so with flair and the level of integration (and ease) expected from Apple. Many Nokia fan sites have spouted why their Symbian-powered devices are better, or do more, than the iPhone. Sigh. It’s the OS war all over again.

Last week, Michael Robertson, CEO of SIPphone (and formerly of many recognizable brands) stated his list of 9 Things an iPhone Can’t Do. It’s a concise list but not without its flaws.

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May 02 2006

RIM’s BlackBerry: shape up or ship out

Published by Eric under Blackberry

There’s no doubt the BlackBerry changed how we use mobile phones. In fact, I’ve been a T-Mobile BlackBerry 7100t user for well over a year and I’m hooked. The user interface is well thought-out, super-convenient to navigate with one thumb, and the email features are solid.

Unfortunately that is where it stops. The mobile phone/PDA market is moving on while the BlackBerry stands mostly still, dodging patent blows and holding onto government and corporate contracts with white knuckles.

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