Webspace of Eric Brodeur

Perspectives on storytelling and digital cinema technology

Category: Avid

Tape backup – don’t bet your life on it

Backup tape The final presentation at last night’s Tapeless Workflow seminar at the Editors Guild was a discussion of tape backup. Yes, there were chuckles about the irony of a “tapeless workflow” which still requires tape media.

Melrose Mac was touting the merits of LTO-4 tape backup and underscoring its importance for securing production insurance, however I felt that LTO was presented as a near flawless mode of backup.

Unfortunately, it’s not.

Don’t Bet Your Life On It

During the course of my 17-year career building and managing server networks for large and small organizations I have implemented high-capacity backup systems on Windows and NetWare servers (remember them?) using many tape formats: DAT, 8mm, DLT, and the latest LTO.

Despite the lifespan claims of tape media, practical experience has shown me that tape backups are unreliable.

Any time I needed to restore data (for real) the tape backup system didn’t perform. Backup software would complain the catalog was corrupt. Tape media would become unreadable despite previous use.

A few weeks ago I attempted to restore data from an LTO-3 tape which was used 18 months ago – no luck – ARCserve informed me the tape was unreadable. This is what occurs most often despite the vendor, quality, price, format or tape media being used.

I’m guessing the LTO tape (which was created in a different [and defunct] drive) wasn’t readable in the newer unit – so much for standards. Considering that equipment is constantly changing you can’t risk unreadable media when equipment is upgraded.

Parting Thoughts

Regardless, tape is critically important to your backup strategy but is only one component. Suggestions:

  • Create at least two copies on tape and external hard drive using media/device from different vendors.
  • Fully restore them once a year and create new backup media.
  • Rotate your media using a Grandfather, Father, Son scheme.
  • Never be without multiple full and incremental backups spanning weeks, months, years.
  • Securely store the media in different buildings, campuses, even cities.

This is my experience and, of course, your mileage may vary.

Other Options

Melrose Mac recommended a system from Cache-A which is plug-and-play and writes data in TAR (tape archive) format. Using TAR may eliminate software glitches such as corrupted backup catalogs due to software version differences (i.e.: ARCserve, Retrospect, etc.).

Guardian Maximus 13-month redux

Guardian MaximusMy Guardian Maximus (G-Max as Newer Tech refers to it) has been running strong since I bought it. A couple of Western Digital drives have failed but otherwise the RAID-1 has been solid.

A recent drive failure led me to call Newer Tech and ask questions about how the G-Max handles rebuilding after a failure.

  • HDD1 is always the primary drive. HDD2 is constantly being mirrored via the G-Max controller.
  • You can remove either drive and use it like a normal disk; install it in a desktop, another case, etc. The drive can be reinserted in the G-Max without any data loss.
  • If removing a drive, be sure to label it “HDD1″ or “HDD2″ and re-install to the corresponding channel (#1 or #2). Because HDD1 is always the primary drive, if you move it to channel 2 you risk losing data.
  • If HDD2 fails the system knows as such. Be sure to leave this “good” drive at HDD2 and replace the failed HDD1. UPDATE: If HDD1 fails the system knows as such. Be sure to leave the functioning drive at HDD2 and replace the failed HDD1.

Would I buy a G-Max today? From a price and performance standpoint, yes. However, I would put serious consideration on “screwless” models for those times when you need to get inside the device; replacing HDD2 in the G-Max requires removal of all 12 screws. IcyDock makes a screwless RAID-1 unit although the long-term reliability is uncertain.

UPDATE

For the sake of accuracy I will describe the incidents after the drive failed. The drive didn’t fail but the A/C power supply of the G-Max did. This caused drive 1, and later, drive 2 to not spin up properly. An unfortunate turn of events had me returning the RMA drive and engaging in a number of phone calls to resolve.

Newer Tech replaced my power brick for free although I had to beg because the G-Max was just out-of-warranty (standard warranty for a 0 GB kit is one-year and three-years for a populated kit). Cross ship is available but not offered to me at the time, a subsequent phone call revealed.

Although the mis-diagnosis caused me a fair bit of bother the new power brick solved the problem. The drives went back in without data loss and the unit is running normally. I still recommend the G-Max.

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