A friend’s PC died the other day (for the third time) and he decided to replace it with a Mac. Although the PC’s hard drive failed he had a backup on an external hard drive.

Hoping to kill two birds with one stone, my friend brought the external to the Apple Store in the hope of copying his documents to a new Mac. He wasn’t happy when the Genius Bar told him the external drive wasn’t being recognized. They tried it on another two Macs with the same result: no volumes.

What next? The Genius recommended he contact DriveSavers to recover data from the PC’s internal drive or the external. He took his new Mac home with what he thought was a dead backup.

My phone rang with questions about recovering the hard drive. I suggested he attach the external to his PowerBook and see what comes up. He called back an hour later with good news - the external drive mounted and he was restoring data.

What happened? Apparently the “genius” failed to use the On/Off switch of the external Iomega hard drive.

In any event, this marks my 7th switcher.

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